Real Estate Admin - Telecaller

As Real Estate Admin/Tele caller you will play a vital role in our customer engagement. Your responsibilities will include, but are not limited to:

• Minimum 2 years of experience in property management companies is mandatory.
• Handling Ejari processes, including property blocking and contract management.
• Drafting tenancy contracts, property management contracts, and MOUs.
• Strong knowledge of RERA rules for owners and tenants.
• Liaising with landlords to discuss and negotiate rental offers.
• Knowledgeable of all real estate-related forms (Forms A, B, and F, etc.) Office administration,
• Coordinating with developers/owners for snagging lists and handover processes.
• Agent Coordination (getting properties directly from owner or agents)
• Following up with potential clients to schedule property viewings, meetings, and consultations with our experienced real estate agents.
• Keeping accurate records of client interactions, inquiries, and feedback in our CRM system.
• Providing exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive experience throughout their property journey.
• Managing leads: Receive and assign to agents.
• Conducting outbound calls to existing clients leads, providing information about available properties, promotions, and real estate services.
• Well-informed of all related online property advertisements (Property Finder, Dubizzle, etc)
• Provides general office and operational support

Qualifications:

Previous experience in administrative role, customer service, telemarketing, or tele calling roles, preferably within the real estate industry in Dubai.

Exceptional communication and interpersonal skills, with the ability to establish rapport and build relationships over the phone.

Job Type: Full-time