Reception and Billing (Female)

Roles & Responsibilities Reception / Front Desk:

• Greet patients and attendants politely and professionally
• Register new patients and update existing patient records
• Schedule, confirm, and coordinate doctor consultations, scans, and procedures
• Handle phone calls, WhatsApp queries, and walk-in enquiries
• Guide couples through IVF processes, reports, and next steps
• Maintain patient files, consent forms, and records
• Coordinate with doctors, nurses, lab, and OT teams

Billing:

• Explain IVF package details, payment terms, and estimates to patients
• Collect payments (cash, card, UPI, bank transfer) and issue receipts
• Maintain daily cash reports and billing summaries
• Handle insurance/TPA coordination if applicable
• Ensure billing accuracy as per hospital policy
• Coordinate with accounts department for billing reconciliation

Qualifications:

• Any graduate
• Freshers can apply
• 0–3 years experience in hospital reception or billing
• Freshers with good communication skills may also apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Work Location: In person