Receptionist

Duties and responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Manage the reception area to ensure it is tidy and presentable.
• Receive and sort daily mail, deliveries, and couriers.
• Schedule and confirm appointments and meetings.
• Maintain office security by controlling access (monitoring logbook, issuing visitor badges, etc.).
• Provide administrative support to various departments as needed (e.g., filing, data entry, preparing documents).
• Assist with travel arrangements, meeting room bookings, and office supplies management.
• Handle inquiries and resolve basic complaints in a courteous manner.

Qualifications

• Bachelor’s university degree
• 0 – 2 years of experience
• Previous experience as a Receptionist, Front Office Representative, or similar role is an advantage.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking abilities.
• Fluency in English (written and spoken); additional languages are a plus.