Receptionist

A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

We Need Female Staff Only

What will I be doing?

As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary
• REQUIREMENTS
• Experience: at least 1 year . Experience in UAE: experience in UAE required
• preferred-send your CV Contect Number 0505245899

Job Type: Full-time

We Need Female Staff Only

Salary: AED 1,200 - AED 1,500.00 per month

Ability to Commute:

• Ras al-Khaimah (Required)

Application Deadline: 03/10/2025

Job Type: Full-time

Pay: AED1,200.00 - AED1,500.00 per month

Experience:

• Customer service: 1 year (Preferred)