Receptionist

Role Overview:

The Receptionist will serve as the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment. This role requires excellent communication skills, a strong customer service orientation, and the ability to manage multiple tasks efficiently.

Responsibilities:

• Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.
• Answer and direct incoming phone calls to the appropriate personnel or department.
• Maintain a clean and organized reception area, ensuring all promotional materials and company literature are up-to-date.
• Manage the scheduling of conference rooms and coordinate meetings as necessary.
• Handle incoming and outgoing mail, including courier services.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Ensure visitor logs and security procedures are followed for guests entering the premises.
• Provide information and assistance to visitors and staff as needed.
• Monitor and maintain office supplies inventory, placing orders when necessary.
• Support the Office Manager and other departments with various administrative tasks.

Qualifications:

• Bachelor Degree in Business Administartion or a related field.
• Proven experience as a receptionist, front office representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Professional appearance and attitude.
• Ability to be resourceful and proactive in dealing with issues that may arise.
• Customer service-oriented with a focus on creating a positive visitor experience.
• Experience in a corporate or professional services environment.
• Familiarity with office management systems and procedures.
• Knowledge of basic bookkeeping and office management software.
• Communication Skills: Clear and effective communication with visitors, clients, and staff.
• Organizational Skills: Ability to manage multiple tasks and maintain an organized workspace.
• Customer Service: Commitment to providing a high level of customer service.
• Problem-Solving: Ability to handle unexpected situations calmly and efficiently.
• Attention to Detail: Accuracy in administrative tasks and managing visitor information.