Receptionist

Job description:

Are you friendly, organized, and passionate about the beauty industry?

We're looking for a Receptionist to be the welcoming face of our beauty salon!

Key Responsibilities:

1. Front Desk & Client Management

• Greet clients warmly and professionally upon arrival.
• Answer calls and respond to client inquiries
• Manage appointment booking (in person, via phone, and on software (e.g., shortcuts - Fresha- zinoti).)
• Assign client appointments to stylists/therapists based on availability/skill set.
• Resolve client inquiries and complaints professionally.
• Process payments, upsell retail products, and manage membership programs.

2. Salon Software & Checkout System

• Manage client databases, track visits, and process refunds/exchanges.
• Proficiently operate salon POS systems (e.g., Square, Zenati).
• Generate daily sales reports and reconcile cash drawers.

3. Inventory & Supplies Management

• Track inventory levels, organize stock, and alert management of shortages.
• Coordinate with vendors for restocks and promotions.
• Assist with product sales and salon promotions
• Monitor and order salon supplies (products, tools, disposables).

4. Staff & Protocol Coordination

• Maintain a clean and welcoming front desk area
• Coordinate with stylists and technicians for scheduling.
• Ensure staff adhere to sanitation, safety, and salon policies.
• Assist in training new receptionists on salon procedures.

Requirements:

• Excellent communication and interpersonal skills
• Experience : minimum 1 year in a salon/spa receptionist role (mandatory).
• Tech-Savvy: Proficient in salon booking and Point of Sale (POS) software, with the ability to efficiently manage appointments, customer records, and transactions
• Well-groomed, professional appearance.
• Friendly, positive, and customer-focused attitude
• Beauty Industry Knowledge: Familiarity with treatments, products, and trends.
• Experience with staff scheduling tools.
• Basic knowledge of social media management for promotions.

What We Offer:

• A supportive, team-oriented environment
• Ongoing training and development opportunities
• Opportunity to grow within the beauty industry.
• Discounted/free salon services.

Join our salon family and be a part of creating beauty and confidence every day!

Job Type: Full-time

For those who is interested please send your CV to this Watsapp # 7081 7047

Job Type: Full-time