Receptionist

### *Job Summary:*

We are seeking a *highly organized and customer-focused Salon Receptionist* with experience in *salon software systems, inventory management, and staff coordination*. The ideal candidate will ensure smooth front-desk operations, manage client bookings, oversee inventory, and maintain salon protocols to deliver an exceptional guest experience.

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### *Key Responsibilities:*

#### *1. Front Desk & Client Management*

- Greet clients warmly and manage check-in/check-out processes.

- Handle appointments via phone, email, and salon software (e.g., shortcuts - Fresha- zinoti).

- Process payments, upsell retail products, and manage membership programs.

- Resolve client inquiries and complaints professionally.

#### *2. Salon Software & Checkout System*

- Proficiently operate *salon POS systems* (e.g., Square, Zenoti).

- Manage client databases, track visits, and process refunds/exchanges.

- Generate daily sales reports and reconcile cash drawers.

#### *3. Inventory & Supplies Management*

- Monitor and order salon supplies (products, tools, disposables).

- Track inventory levels, organize stock, and alert management of shortages.

- Coordinate with vendors for restocks and promotions.

#### *4. Staff & Protocol Coordination*

- Assign client appointments to stylists/therapists based on availability/skill set.

- Ensure staff adhere to *sanitation, safety, and salon policies*.

- Assist in training new receptionists on salon procedures.

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### *Qualifications & Skills:*

✔ *Experience:* 1+ years in a *salon/spa receptionist role* (mandatory).

✔ *Tech-Savvy:* Proficient in *salon booking/POS software*.

✔ *Organizational Skills:* Strong multitasking for bookings, inventory, and staff coordination.

✔ *Communication:* Friendly, professional, and conflict-resolution skills.

✔ *Retail Sales:* Ability to recommend products/services.

✔ *Beauty Industry Knowledge:* Familiarity with treatments, products, and trends.

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### *Preferred (Bonus Skills):*

- Experience with **staff scheduling tools

- Basic knowledge of *social media management* for promotions.

- Multilingual abilities (if applicable).

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### *Why Join Us?*

- Discounted/free salon services.

- Collaborative, creative work environment.

*Apply with your resume and a cover letter highlighting your salon reception experience!*

Job Type: Full-time

Pay: From QAR3,000.00 per month