Receptionist

Job Summary

Dhyan Health Care is seeking a courteous, organized, and patient-focused Healthcare Receptionist to manage front desk operations, assist patients and visitors, and support smooth day-to-day hospital functioning.

Key Responsibilities

Front Desk & Patient Handling

• Greet patients and visitors politely and professionally
• Register patients and create OPD / IPD records accurately
• Guide patients regarding departments, doctors, and procedures
• Handle patient inquiries in person and over phone

Appointment & Billing Support

• Schedule, confirm, and manage doctor appointments
• Coordinate with nursing and clinical staff for patient flow
• Collect consultation fees and issue receipts (as applicable)
• Support billing and discharge processes

Documentation & Records

• Maintain patient files, registers, and electronic records
• Ensure accuracy and confidentiality of patient information
• Update daily OPD, appointment, and admission records

Communication & Coordination

• Coordinate with doctors, nurses, lab, and pharmacy staff
• Inform patients about waiting times and instructions
• Handle patient concerns politely and escalate when required

Administrative & Office Duties

• Maintain cleanliness and organization of reception area
• Manage phone calls, messages, and basic office work
• Follow hospital policies, SOPs, and duty schedules

Job Type: Full-time

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person