Receptionist

About us

Counseling Associates of the Four States, LLC is a small business in Joplin, MO. We are professional and family oriented employee owned business and our goal is to help serve our local community with all of their behavioral health needs..

Our work environment includes:

• Modern office setting
• Rewarding Atmosphere
• On-the-job training

Job Overview:

We are seeking a highly organized and professional Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our visitors and clients. The ideal candidate will have strong communication skills, exceptional attention to detail, and the ability to multitask effectively.

Duties:

- Greet and welcome visitors in a friendly and professional manner

- Answer phone calls, take messages, and direct calls to appropriate individuals

- Manage the reception area, ensuring it is clean and organized

- Schedule appointments and maintain calendars for staff members

- Assist with administrative tasks such as filing, data entry, and document preparation

- Handle incoming and outgoing mail and packages

- Coordinate meetings and events, including room reservations and catering arrangements

- Provide general administrative support to staff as needed

- Maintain HIPAA Compliance at all times

Experience:

- Previous experience as a Medical Receptionist or in a similar role is preferred

- Strong organizational skills with the ability to prioritize tasks effectively

- Excellent written and verbal communication skills

- Proficient in using Google Suite or similar office software

- Experience with proofreading documents for accuracy and clarity

- Familiarity with calendar management tools for scheduling appointments

- Knowledge of event planning processes is a plus

Skills:

- Personal assistant skills to provide support to staff members as needed

- Ability to transcribe information accurately and efficiently

- Proficient in computerized systems for managing appointments and records

- Strong attention to detail to ensure accuracy in all tasks performed

- Excellent phone etiquette with the ability to handle inquiries professionally

We offer competitive compensation based on experience.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 35 – 40 per week

Work Location: In person