Receptionist

Job Summary
We are seeking a dynamic and organized Receptionist to be the welcoming face of the National D-Day Memorial Foundation. The Receptionist provides support by operating a multi-line telephone system and performing a variety of administrative duties that require the ability to multi-task in an occasionally hectic office environment. He or she must exhibit the ability to exercise sound judgment, work independently as well as with others, and provide superior customer service with an emphasis on confidentiality and discretion. All duties are to be performed in accordance with federal, state, and local laws, as well as the policies and procedures of the National D-Day Memorial Foundation. Remote work is not applicable for this position.

The National D-Day Memorial is an outdoor facility, open seven (7) days per week. Weekend, evening, and holiday hours may be assigned for this position.

Duties

• Field incoming calls, greet visitors, and respond to customer inquiries; routing callers and visitors to appropriate parties.
• Retrieve messages from general voice mail and the general email account and forward to appropriate personnel.
• Assist in the collection, processing, and delivery of postal mail, bank deposits, and interoffice communications.
• Maintain confidentiality and accurate accounting of daily contributions by receiving, opening, and sorting as directed by the Development Director or Chief of Staff.
• Schedule appointments, maintain staff calendar, and make reservations as requested by Foundation management.
• Make travel arrangements as needed such as booking flights, car rentals and/or hotel and restaurant reservations.
• Run business related errands as needed or requested.
• Assist management and co-workers with administrative functions including, but not limited to, production correspondence, reports, drafts, memos; filing; and distribution of board related materials.
• Assist with preparation and distribution of various mailing initiatives to include production of mailing lists and labels; copying material; package, letter, invitation assembly; and transport to post office or other form of delivery service.
• Receive payments and maintain records for donations, ticket sales, and Foundation related activities occurring in the Administrative Office.
• Enter survey results from site surveys.
• Attend Foundation functions to provide support by assisting with set-up and clean-up and answering telephones at the Memorial in support of Foundation events as assigned.
• Maintain office supply inventory by determining needs, researching and compiling estimated cost, submitting purchase requests, and purchasing supplies or materials for all departments once approved.
• Provide day-to-day maintenance support for office equipment to include replacing paper, changing toner and printer cartridges, ordering postage, and troubleshooting equipment malfunctions as needed or requested.
• Arrange maintenance support for equipment issues requiring technical assistance.
• Act as liaison to janitorial contractor for the administrative office to ensure supplies are available and satisfactory service is provided.
• Assist with meeting preparation and refreshments as requested by the Chief of Staff.
• Coordinate schedule with Chief of Staff and co-workers to ensure adequate office coverage.
• Other duties as assigned by Foundation management.

Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting our daily operations!

Job Type: Full-time

Pay: $13.50 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee assistance program
• Employee discount
• Health insurance
• Paid time off

Work Location: In person