Receptionist

Liberty Tax Service

Position Title: Receptionist

Department: Managed Operations

Status: Seasonal

Reports to: Office Supervisor

FLSA Status: Non exempt

Position Purpose

The Receptionist provides initial communication to callers and greets employees and visitors at the designated tax office.

Position Responsibilities/Duties/Functions/Tasks

• Provides exceptional customer service
• Expresses initial greeting at the front desk
• Answers and transfers phone calls
• Data entry
• Internal mail distribution
• Other duties as assigned

Position Qualifications

• Strong verbal and written communication, interpersonal and organizational skills
• Working knowledge of Microsoft Office Suites
• Ability to work both independently and within a team
• 2-5 years of experience
• Bilingual a plus.

Physical Demands and Work Environment

Position requires working at a desk at a tax office for periods of time up to eight hours.

Employee Acknowledgement

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).

Liberty Tax Service is an equal opportunity employer.