Receptionist

Pay: From $17.00 per hour

Job description:

Big Island Housing Foundation is a private, non-profit housing organization located in Hilo, Hawaii. We specialize in providing housing for low to moderate-income residents. BIHF currently manages 14 housing sites island wide.

This current job vacancy is for immediate hire as a full-time, permanent employee. Experience is preferred.

Address: 688 Kinoole Street, Suite 102, Hilo, HI 96720

Schedule: Monday through Friday, 8:30 am – 5:00 pm.

Position Description: The Receptionist is responsible for assisting clients as well as providing clerical assistance to the Certified Occupancy Specialist/Tax Credit Specialists. The ideal candidate will be able to provide excellent customer service while managing administrative tasks.

Note: This position is a front-line non-supervisory administrative position and time will be allocated to each project and activity

Duties

· Greet clients upon arrival and answer questions or direct to the appropriate staff member

· Answer phone calls and respond to inquiries regarding services, the application process, etc.

· Review all incoming applications to ensure completeness, process completed applications and add them to the waiting list(s)

· Run criminal background checks for applicants and provide the results to the appropriate Certified Occupancy Specialist

· Draft and send processing letters to applicants at the top of the waiting list(s)

· Draft and send out verification forms

· Organize, log, and distribute incoming mail

· Assist with annual file/site reviews and audits if requested

· Support the staff with various administrative tasks and projects

Required Skills and Qualifications

Applicants must be seeking long-term employment, be currently on-island, and be available to interview and start work immediately. The following are required skills and qualifications for the position:

· An Associates Degree or 3 years of progressively responsible employment which demonstrates a strong knowledge of office and administrative procedures.

· A clean criminal history that is deemed mostly acceptable to the employer.

· A current valid Hawaii State Driver’s License, with driving record deemed mostly acceptable to the employer.

· Flexibility to travel to project sites island-wide.

· Flexibility to travel to project sites to assist with annual unit inspections.

· Reliable transportation with current registration, inspection, and insurance documents.

· Working knowledge of standard office practices such as answering telephone calls, typing, filing, and working with clients in-person.

· Working knowledge of basic computer skills, word processing, spreadsheet software, and email.

· Ability to give and follow oral and written instructions.

· Ability to perform the duties of the position with minimum direction and supervision through their own initiative.

· Ability to organize work effectively and to follow-up to complete work in a timely manner.

· Ability to accurately interpret the rules and regulations of the housing program to determine eligibility.

· Ability to organize and maintain accurate and detailed records.

· Ability to maintain confidentiality.

· This position will involve working with automated accounting systems, HUD and Tax Credit compliance software. A working knowledge of these systems is helpful but not required.

If you are interested in applying for this position, please provide a copy of your resume with your contact information. Top candidates with the most relevant experience will be contacted for an interview.

For more information regarding Big Island Housing Foundation, please visit our website at www.bigislandhousing.com.

Thank you for your interest in our organization and we look forward to hearing from you.

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

8-hour shift

License/Certification:

Driver's License (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• Driver's License (Preferred)

Work Location: In person