Receptionist

Job Title: Front Desk Receptionist

Company: Surraya Healthcare

Location: V4HR+JVG, Block 1 Shah Faisal Colony 1 Shah Faisal Colony, Shah Faisal Town, 75230, Pakistan

Job Type: Full time

Shift Timings: 9:00 AM to 2:00 PM (Monday to Saturday)

About Us:

Surraya Healthcare is a dedicated medical initiative by the Taaluq Foundation, a reputable Karachi-based NGO with a deep-rooted commitment to community welfare. Driven by our core philosophy of serving with compassion and dignity, our healthcare facility provides quality, accessible medical support to the underserved communities of Surjani Town and surrounding areas. We are looking for a dedicated and empathetic individual to be the welcoming face of our clinic.

The Role:

We are seeking a reliable Part-Time Receptionist for our morning shift. You will be the first point of contact for patients, visitors, and medical staff. Your primary responsibility is to ensure the reception area operates smoothly, patients are greeted with respect, and administrative tasks are handled efficiently.

Key Responsibilities:

• Patient Welcoming: Greet patients and visitors warmly, ensuring they feel respected and cared for the moment they walk in.
• Registration & Queuing: Register new patients, verify existing records, and manage the daily patient token/queue system systematically.
• Communication: Answer basic inquiries at the front desk and manage phone calls with a polite and professional tone.
• Record Keeping: Maintain accurate, confidential patient logs and assist the medical staff with retrieving daily files.
• Facility Upkeep: Ensure the reception and waiting areas are clean, organized, and welcoming.

Minimum Requirements:

• Education: Minimum Intermediate (FA / FSc / I.Com or equivalent).
• Experience: Fresh candidates are encouraged to apply, though 6 months to 1 year of experience in a clinic/hospital setting is a plus.
• Language Skills: Fluent in Urdu; basic understanding of English to read medical terms and forms.
• Technical Skills: Basic computer literacy (ability to use data entry software or MS Word/Excel).
• Soft Skills: Strong interpersonal skills, immense patience, and a genuine sense of empathy for patients in distress.

Why Join Us?

By joining Surraya Healthcare, you are not just taking a job; you are becoming part of a mission. You will be working with a PCP-certified, highly respected foundation where your daily work directly impacts and improves the lives of the local community.

Job Type: Full-time

Pay: Rs20,000.00 - Rs45,000.00 per month

Work Location: In person