Receptionist

Job Title: Receptionist cum Administrator

Job Summary

The Receptionist cum Administrator is responsible for managing front desk operations, providing administrative support, and ensuring the smooth day-to-day functioning of the office. The role requires excellent communication, organizational, and multitasking skills to support employees, visitors, and management.

Key ResponsibilitiesReception Duties

• Greet and assist visitors, clients, and guests in a professional manner.
• Answer, screen, and direct incoming phone calls and emails.
• Manage meeting room bookings and visitor records.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain a clean, organized, and professional reception area.

Administrative Duties

• Provide general administrative support to management and departments.
• Maintain employee records, office files, and company documents.
• Coordinate office supplies inventory and place orders when required.
• Assist with travel arrangements, hotel bookings, and transportation coordination.
• Prepare reports, letters, memos, and other business correspondence.
• Support onboarding activities for new employees.
• Coordinate company meetings, training sessions, and events.
• Monitor office equipment and liaise with vendors for maintenance and repairs.
• Assist with invoice tracking, petty cash management, and administrative procurement processes.
• Ensure compliance with company policies and administrative procedures.

Qualifications & Experience

• Bachelor's degree or Diploma in Business Administration or a related field.
• Minimum 2 years of experience in a Receptionist, Administrative Assistant, or similar role.
• Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills in English.
• Strong organizational and time-management skills.
• Ability to handle confidential information with discretion.
• Professional appearance and customer-service-oriented attitude.

Key Competencies

• Communication Skills
• Customer Service Orientation
• Attention to Detail
• Time Management
• Multitasking Ability
• Problem Solving
• Teamwork and Collaboration
• Professionalism and Integrity

Reporting To

HR & Administration Manager / Office Manager

Working Conditions

• Full-time office-based role.
• May occasionally be required to support company events outside normal working hours.

Work Location: In person