Receptionist (3 Months) Contract

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Associate

Job Description & Summary

Position summary

To handle reception area activities.

Serves as the first point of contact with the firm and the office for visitors and callers.

Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary Duties And Responsibilities

Financial

Adhere to the allocated budget for the administrative function of the office

Customer

Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately

Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

Assist with visitor check-in process

Maintain visitor and caller logs

Coordinate with mailroom for outside delivery/courier services with the help of Office administrators

Answer queries from visitors and callers, and refers them to the appropriate person

Perform general maintenance of the reception area

Co-ordinate with Security where relevant

Support office manager in events planning and organization

Act in accordance with regulations

Perform Other Administrative Duties As Required

Learning and Growth

Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met

Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Knowledge, Skills, And Abilities

Education

High school certificate (equivalent) or Bachelor’s degree

Language

Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus

Overall Experience

Min 3 years of experience in customer service related role such as front desk or receptionist role

Specific Skills

Experience with a professional services firm is an advantage

Knowledge and Skills

Strong organizational skills

Excellent oral communication and interpersonal skills

Must possess a professional telephone manner

Demonstrated ability to work under pressure

Demonstrated ability to work on own initiative

Demonstrated team player

Must possess a warm, friendly and professional demeanor

Basic PC skills on excel and word

Basic keyboard skills (at least 25 wpm)

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date