Receptionist / Administrative Assistant - 15603

JobID: 3325

Position Type:
Support Staff - District Based/Support Staff

Date Posted:
3/2/2026

Location:
District Office

Position Title: District Office Receptionist / Administrative Assistant
Department: District Office
Reports To: Human Resources
FLSA Status: Non-Exempt

Position Summary
The Front Office Receptionist/Administrative Assistant serves as the first point of contact for the Roosevelt School District. This position provides high-quality customer service to staff, families, and the community, while performing a variety of administrative and clerical duties to support the District Office, Superintendent's Office, and Human Resources. The role requires professionalism, confidentiality, and the ability to triage and prioritize in a busy office environment.

Essential Duties and Responsibilities

Greet and welcome the public, staff, and visitors to the District Office in a professional and courteous manner.
Screen visitors, conduct background checks, and process fingerprinting as required by District policies.
Manage badging processes for employees, contractors, and visitors.
Answer, screen and route phone calls to appropriate staff, respond to inquiries, and schedule appointments along with providing accurate information to caller.
Provide translation/interpretation support for families and staff as needed.
Handle customer service matters, including addressing complaints and resolving concerns or directing them appropriately.
Provide clerical support to the Superintendent's Office, including scheduling, filing, and document preparation.
Conduct research and prepare reports, correspondence, and other materials as assigned.
Assist the Human Resources department with HR duties, such as filing, data entry, and processing forms.
Help with HR events such as trainings, employee engagement activities, and recognition programs
Support compliance efforts by ensuring proper documentation is collected and maintained.
Support benefits administration by distributing materials, assisting with enrollment, and answering general employee questions
Assist with scheduling interviews and coordinating recruitment activities
Assign access cards for internal employees and visitor badges for external guests
Receive, scan, and distribute daily mail
Maintain a clean reception area and keep conference rooms prepared for meetings.
Serve as support to HR Analysts by assisting with document preparation, data entry, and general administrative tasks related to personnel services.
Participate in HR Cross Training opportunities
Perform general office tasks such as copying, scanning, filing, ordering supplies, and maintaining office equipment.
Maintain confidentiality of sensitive and personnel-related information.
Other duties as assigned.

Knowledge, Skills, and Abilities

Strong interpersonal skills with the ability to interact effectively with diverse populations.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and office equipment.
Ability to prioritize tasks, manage multiple responsibilities, and work independently in a fast-paced environment.
Bilingual skills preferred (English/Spanish).
Knowledge of basic HR processes is desirable.

Minimum Qualifications

High school diploma or equivalent required; associate degree preferred.
At least two years of clerical, reception, or administrative experience; school district or public sector experience preferred.
Fingerprint clearance card required (or ability to obtain upon hire).

Working Conditions