Job Requirements & Responsibilities:
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Answer all phone calls in a professional and courteous manner.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
- Proven experience in Hospital Insurance processes and coordination.
- Handling insurance billing and reconciliation efficiently.
- Expertise in insurance coding and related documentation.
- Liaising and coordinating with insurance companies such as Al Koot Insurance, Glomed Insurance, QLM, Signa Insurance etc..
- Ensuring accurate and timely processing of insurance claims and payments.
- Maintaining comprehensive records and reports related to insurance activities.
- Collaborating with accounts and other hospital departments to resolve insurance-related queries and issues.
Job Type: Full-time
Pay: QAR3,500.00 - QAR4,000.00 per month