Job Summary:
The Receptionist is the first point of contact for all visitors and callers. This role ensures a professional, welcoming environment while efficiently handling communication, front desk operations, and basic administrative support.
Key Responsibilities: Front Desk Operations
- Greet and welcome visitors, clients, and employees courteously.
- Answer, screen, and forward incoming phone calls promptly.
- Maintain the reception area in a clean, organized, and presentable manner.
- Manage incoming and outgoing mail, courier services, and deliveries.
- Maintain visitor logbooks and issue visitor passes.
Communication & Coordination
- Respond to general inquiries via phone, email, or in person.
- Coordinate with internal departments to ensure messages and information are relayed accurately.
- Support administrative and HR teams in scheduling meetings or interviews.
Administrative Support
- Maintain and update contact lists, attendance registers, and office records.
- Assist with document filing, photocopying, scanning, and correspondence.
- Schedule and manage meeting rooms and appointments.
- Support travel arrangements, office supplies, and daily administrative tasks.
Professional Conduct
- Ensure confidentiality of company and employee information.
- Demonstrate professionalism, punctuality, and a customer-service mindset at all times.
- Uphold company policies and represent the organization positively.
Qualifications & Skills:
- Diploma or Bachelor’s Degree in Business Administration or a related field.
- Minimum 2 years of experience in a front office or receptionist role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office (Word, Excel, Outlook).
- Professional appearance and pleasant personality.
Job Type: Full-time