Receptionist – Auto Service Centre (With Driving License - Arabic Male)

Key ResponsibilitiesFront Desk & Customer Service

• Greet customers professionally and assist them with service inquiries
• Handle walk-in customers and direct them to the appropriate service advisors
• Maintain a positive customer experience at all times
• Address customer concerns and escalate issues when required

Service Centre Coordination

• Register customer visits and create service job cards (manual/system-based)
• Schedule service appointments and follow up on pending jobs
• Coordinate with technicians, service advisors, and supervisors
• Update customers on service status and completion timelines

Administrative & Office Support

• Answer and manage incoming calls, emails, and WhatsApp inquiries
• Maintain customer records, service logs, and appointment schedules
• Prepare basic reports, service summaries, and daily registers
• Manage filing, data entry, and documentation related to service jobs

Cash & Billing Support (If Applicable)

• Assist in invoice preparation and payment coordination
• Handle basic cash/card transactions and issue receipts
• Coordinate with accounts team for billing queries

Compliance & Workplace Standards

• Follow company policies, service centre procedures, and HSE guidelines
• Maintain cleanliness and organization of the reception area
• Ensure confidentiality of customer and company information

Requirements & Qualifications

• Arab National (Preferred)
• Fluency in Arabic and English (spoken & written)
• Minimum 2–4 years of experience as a Receptionist in a Service Centre, Automotive, or Technical Industry
• Strong customer service and interpersonal skills
• Proficiency in MS Office (Word, Excel, Outlook)
• Experience with service management systems/ERP is an advantage
• Well-groomed, professional appearance, and positive attitude

Key Skills & Competencies

• Customer handling & service orientation
• Multitasking and time management
• Communication & coordination skills
• Attention to detail and accuracy
• Problem-solving mindset

Job Type: Full-time

Pay: QAR2,000.00 - QAR3,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Diploma (Preferred)

Experience:

• Receptionist: 2 years (Preferred)

Language:

• Arabic (Preferred)
• English (Preferred)

License/Certification:

• Qatar Driving License (Preferred)