Receptionist (Bahraini Female Only )

Receptionist / Front Desk Coordinator – Dermatology & Aesthetic Clinic

Location: Diyar Al Muharraq, Bahrain
Clinic: Serendipity Medical Centre

About Us

Serendipity Medical Centre is a modern dermatology and aesthetic clinic in Bahrain, offering advanced skin, laser, and beauty treatments with a luxurious and patient-focused experience. We are dedicated to professionalism, warmth, and precision in every detail — from clinical excellence to front desk service.

Position Overview

We are looking for a professional, well-presented, and friendly Receptionist to be the face of our clinic. The ideal candidate will provide exceptional customer service, manage client bookings, and support day-to-day administrative operations while maintaining a calm and elegant atmosphere.

Key Responsibilities

• Greet and welcome patients and visitors in a courteous, professional manner.

• Manage appointments, scheduling, and confirmations using clinic software.

• Answer phone calls, WhatsApp, and email inquiries efficiently and politely.

• Provide accurate information about the clinic’s services, treatments, and packages.

• Handle payments, invoicing, and daily cash reconciliation.

• Coordinate with nurses and doctors to ensure smooth patient flow.

• Maintain the front desk area, brochures, and reception cleanliness.

• Assist in promoting clinic offers and skincare products.

• Handle confidential information with discretion and professionalism.

Qualifications & Requirements

• Minimum 2 years of experience in a reception or front office role (preferably in a clinic, spa, or hotel).

• Excellent communication skills in English (Arabic is a plus).

• Strong organizational and multitasking abilities.

• Polished appearance, positive attitude, and customer-focused demeanor.

• Basic computer literacy (MS Office, booking software, POS systems).

• Ability to remain calm and professional in a fast-paced environment.

Preferred Skills

• Experience in aesthetic or dermatology clinic front desk operations.

• Knowledge of skincare or cosmetic treatments to confidently explain services.

• Sales or upselling experience (products or service packages).

Benefits

• Competitive salary with incentives for performance and service sales.

• Training in skincare and treatment knowledge.

• Supportive and friendly team environment.

• Opportunities for career growth within the clinic.

How to Apply

Interested candidates may apply directly through Indeed or send their CV and recent photo to:
Serendipitymedicalcentre@gmail.com
Diyar Al Muharraq, Kingdom of Bahrain

Job Type: Full-time