Receptionist - Dubai (Vinfast)

Job Purpose

To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the image of Al Tayer Motors & its brands and provide the necessary administrative support required by the Showroom/Sales Managers.

Roles and Responsibilities

• Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant individual.
• Meet customers with pleasant appearance on their arrival and guide them properly with courtesy
• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
• Ensure customers’ details and showroom footfall is registered accurately in the system.
• Assist showroom team in preparing daily/weekly/monthly reports
• Manage demo vehicles and ensure customers’ details are accurately captured in the system before conducting test drive

Qualifications & Experience

• High School Certificate
• Course in telephone handling skills an advantage
• Exposure to multicultural environment
• Preferably bilingual (English/Arabic)
• Well-groomed with pleasant personality
• Excellent communication skills
• Proficient in MS Office