Receptionist / Intake Specialist (Full-Time, $22/hour)

Receptionist / Intake Specialist (Full-Time, $22/hour)

Columbia, MD | In-Person | Monday – Friday, 9:00 AM – 5:00 PM

The Law Firm of J.W. Stafford, LLC is a growing law firm located in Columbia, Maryland. We represent clients in Maryland and Washington, D.C. in matters involving employment law and professional license defense.

We are seeking a motivated and personable Receptionist / Intake Specialist to join our expanding team. This position is ideal for someone who enjoys connecting with people, is dependable, and takes pride in providing exceptional client service.

Key Responsibilities

• Warmly welcome and assist visitors and clients in person and over the phone.
• Conduct intake calls with prospective clients and gather key information.
• Accurately enter and maintain data in the firm’s Client Relationship Management (CRM) system.
• Schedule and confirm appointments for attorneys and clients.
• Maintain inventory of office supplies.
• Uphold a professional, courteous, and dependable presence in the office.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and organizational abilities.
• Comfortable engaging in consultative sales conversations and identifying client needs.
• Proficiency with MS Outlook and willingness to learn firm-specific software (training provided).
• Reliable and punctual, with the ability to maintain confidentiality and professionalism.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan (401k, etc.)

Position Details

• Job Type: Full-Time
• Schedule: Monday – Friday, (9:00 AM – 5:00 PM)
• Location: In-office, Columbia, MD 21044
• Compensation: $22/hour

Pay: $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person