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Receptionist - State Farm Agent Team Member

Benefits:
  • Hiring bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 1990, and today I’m fortunate to work alongside a team of eight talented professionals. I actually began my career as a team member right out of college before stepping into agency myself, so I understand the role from the ground up. I’m a proud graduate of Elon University, and outside the office I’m a husband and father of two.

Community involvement is a big part of who I am. I stay active in local events, support a number of charities, and give back to many of the area schools.

I offer my team a strong benefits package that includes PTO, a health stipend, a hiring bonus after 90 days, 401k, and reimbursement for licensing costs.

Our office is a genuinely fun place to work—we enjoy what we do, and we enjoy doing it together. I look for motivated individuals who bring great energy and are excited to contribute to a positive, productive environment.

ROLE DESCRIPTION:
Mike Shoffner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS:
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

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