Receptionist- SVKM`s TMPMHMC&RC, Shirpur, Maharashtra

Key Responsibilities:

• Greet and assist patients and visitors at the Radiology reception desk in a professional and courteous manner.

• Register patients for radiology procedures (CT, MRI, X-ray, Ultrasound, Mammography, BMD, Echocardiography) using hospital information systems.

• Verify patient details, referral forms, and required documentation before scheduling investigations.

• Provide patients with instructions regarding preparation for specific tests (e.g., fasting, contrast studies, MRI safety).

• Coordinate with radiology technicians, nurses, and doctors to ensure smooth workflow and timely patient movement.

• Manage appointment scheduling, rescheduling, and cancellations efficiently.

• Handle billing, payment collection, and coordinate with the accounts department.

• Maintain confidentiality of patient information at all times.

• Guide patients and attendants regarding waiting areas, report collection, and follow-up processes.

• Assist in handling patient queries, complaints, and escalate issues when necessary.

• Support administrative tasks like filing, report distribution, and record maintenance