Receptionist/Administrative Assistant

Job Overview
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! In this vital role, you will be the first point of contact for visitors and callers, ensuring a warm, professional, and efficient experience. Your multitasking skills and attention to detail will support smooth office operations, enhance customer service, and contribute to a positive workplace environment. This paid position offers an exciting opportunity to develop your administrative expertise while supporting various office functions in a fast-paced setting.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and directing them appropriately
• Manage multi-line phone systems, answer inquiries, and route calls efficiently using proper phone etiquette
• Handle front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming correspondence
• Maintain accuracy and confidentiality of patient records (HIPAA compliance)
• Assist patients with forms, portal access, and general questions
• Check patients in and out; verify insurance and collect copayments
• Coordinate communication between office staff and patients
• Handle incoming/outgoing mail, faxes, and electronic messages
• Maintain a clean and organized front desk, lobby area and common areas
• Perform general administrative tasks (filing, scanning, data entry)
• Perform data entry tasks with accuracy using Microsoft Office, Google Workspace, and other office software
• Organize and maintain filing systems, both physical and digital, ensuring documents are easily accessible
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping
• Assist with clerical duties including proofreading documents, preparing reports, and managing inventory of office supplies
• Qualifications
• High school diploma or equivalent required
• Proven office experience with strong organizational skills and attention to detail
• Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Electronic Medical Records (EMRs)
• Experience with multi-line phone systems and excellent phone etiquette skills
• Knowledge in medical blling and insurance verification is a plus
• Prior clerical or administrative experience in a professional setting preferred
• Strong time management skills with the ability to prioritize tasks efficiently
• Knowledge of data entry procedures, filing systems, and basic bookkeeping
• Excellent customer service skills with a friendly demeanor and professional appearance
• Ability to handle confidential information discreetly and responsiblyJoin us to be part of a vibrant team where your organizational talents will shine! This role is perfect for someone eager to grow their administrative career while making a positive impact every day.

Pay: $14.00 - $16.00 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: In person