Receptionist / Administrative Assistant (Commercial Cleaning Operations)

About Anderson Cleaning

Anderson Cleaning is a rapidly growing commercial cleaning company serving businesses across our region. Our office team is the “control center” that keeps clients happy and keeps our field teams supported. We’re hiring a reliable, detail-oriented Receptionist / Administrative Assistant to join our West Springfield corporate office.

If you’re the kind of person who likes keeping things organized, communicating clearly, and making a busy operation run smoother—you’ll fit in well here.

What You’ll Do

You’ll be the first point of contact for customers, vendors, and team members—and you’ll support day-to-day office operations.

Core responsibilities include:

• Answer phones, greet visitors, and respond to emails professionally and warmly
• Support scheduling and coordination (appointments, calendar updates, internal requests)
• Maintain organized digital and paper files (accuracy matters)
• Assist with office administration: scanning, document tracking, basic reporting, correspondence
• Coordinate with operations/site leads as needed (commercial cleaning is a fast-moving business)
• Order office supplies and help keep the office running smoothly
• Nice-to-have: assist with bookkeeping tasks such as invoice support, data entry, and simple reconciliations (QuickBooks experience is a plus)

What Success Looks Like (First 60–90 Days)

• Phones/emails handled confidently, messages routed correctly, clients feel cared for
• Files and admin tasks are accurate and up to date
• You can juggle priorities calmly during busy moments
• You build trust with the team through consistency and follow-through

What We’re Looking For

Must-haves:

• Strong communication skills (spoken and written)
• High attention to detail and strong organization
• Comfort multitasking in a busy office environment
• Professional, respectful, team-first attitude
• Reliable attendance and punctuality (this role supports the whole operation)

Preferred (not required):

• Bookkeeping, invoicing, or QuickBooks experience
• Apple OS experience
• Bilingual skills (English/Spanish a plus)

Pay + Benefits

• Competitive hourly pay within the posted range
• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off
• Referral program
• Supportive, team-oriented culture with room to grow

Professional Appearance & Workplace Culture

This is a client-facing role. We expect a clean, professional, client-ready appearance consistent with our dress code. We provide reasonable accommodations as required by law.

Hiring Process

Employment may be contingent on job-related background checks consistent with applicable laws.

Apply today: Submit your application through our website at www.AndersonCleaning.com.

Anderson Cleaning is an Equal Opportunity Employer.

Job Types: Full-time, Part-time

Pay: $18.03 - $19.94 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person