Receptionist/Administrative Assistant

Who We Are Looking For
We are seeking a polished, customer-centric professional to be the "heart" of our front office. The ideal candidate thrives in a fast-paced, luxury wellness environment and is passionate about delivering an exceptional patient experience from the first phone call to the final check-out.

Key Responsibilities

• Elevated Customer Care: Provide a warm, professional welcome to all clients, anticipating their needs and managing the flow of the spa with poise.
• Seamless Operations: Efficiently manage the daily schedule and process payments using our dedicated scheduling and point-of-sale (POS) systems.
• Professional Communication: Handle high volumes of inquiries via phone, email, and text with excellent writing and speaking skills.
• Administrative Excellence: Maintain accurate electronic patient records and ensure the reception area remains pristine and well-stocked.

Qualifications

• Experience: Proven background in a customer-focused setting (medical spa, dermatology, or high-end hospitality preferred).
• Tech-Savvy: Comfortable learning and navigating scheduling and billing software.
• Skills: Exceptional interpersonal skills, attention to detail, and the ability to multitask under pressure.
• Marketing Bonus: Experience running Instagram ad campaigns and supporting social media growth is a significant plus.

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Required)

Location:

• Lynnwood, WA 98036 (Required)

Work Location: In person