Receptionist/Administrative Assistant

Job Overview
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! This energetic role is vital in creating a welcoming environment for visitors and clients while ensuring smooth office operations. You will serve as the first point of contact, managing front desk duties, handling multi-line phone systems, and supporting various administrative functions. Your proactive approach and excellent communication skills will help foster a positive experience for everyone who interacts with our organization. This position offers an exciting opportunity to develop your office management skills in a fast-paced environment.

Responsibilities

• Greet visitors, clients, and vendors warmly, providing exceptional customer service and ensuring they feel welcomed.
• Manage multi-line phone systems efficiently, directing calls to appropriate departments with professionalism and courtesy.
• Maintain the front desk area, ensuring it is tidy, organized, and professional at all times.
• Handle data entry tasks accurately using an electronic health record, and other office software to update medical records, insurance and verification, and scheduling.
• Support calendar management by scheduling appointments, meetings, and coordinating events seamlessly.
• Perform clerical duties such as filing, proofreading documents, managing correspondence, and maintaining front office supplies inventory.
• Provide administrative support including copying, scanning, faxing, and preparing reports as needed.
• Ensure excellent phone etiquette when answering inquiries or providing customer support via phone or email.
• Support office management activities by organizing files, managing incoming mail, and supporting team members with personal assistant tasks when required.

Qualifications

• Proven experience in office administration or clerical roles with a strong background in customer service.
• Proficiency in computer skills.
• Experience with multi-line phone systems and front desk operations preferred.
• Bilingual abilities are a plus to assist diverse client needs effectively.
• Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
• Excellent phone etiquette and communication skills to provide outstanding customer support.
• Previous experience in medical or dental receptionist roles is required.
• Ability to handle confidential information discreetly while maintaining professionalism at all times. Join us in creating a vibrant workplace where your organizational talents shine! This role offers the chance to grow your administrative expertise while making a meaningful impact every day through exceptional service and efficient office management.

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person