Receptionist/Administrative Assistant

“You never get a second chance to make a first impression.”

At Re-Bath, the Lead Setter plays a vital role as the first point of contact for our customers. Whether it's answering a call or greeting a guest in the showroom, your voice and attitude set the tone for the entire customer experience.

Do you have a smile that can be heard over the phone? Are you great at building rapport and staying organized under pressure? If so, this is your opportunity to help deliver the effortless, customer-focused experience that Re-Bath is known for.

Key Responsibilities

• Greet and assist all visitors in a warm, professional, and friendly manner.
• Handle inbound and outbound phone calls with exceptional phone etiquette.
• Qualify leads and schedule in-home consultations for our Design Consultants.
• Accurately input customer data into our CRM (Salesforce) and ensure all records are up to date.
• Manage and coordinate staff calendars, including scheduling installation appointments and handling any necessary rescheduling.
• Provide customer support in the showroom and assist with general inquiries.
• Assist Finance Manager with maintaining a organized filing systems for digital/ physical records.
• Perform accurate and efficient data entry tasks.
• Support general office operations and administrative duties as needed.
• Clean and maintain the Showroom and shared spaces.
• Learn and apply Re-Bath’s proven sales system, tools, and training resources.

Qualifications

• 2–3 years of customer service or front office experience.
• Excellent verbal and written communication skills.
• Strong attention to detail and outstanding time management.
• Proficiency in Microsoft Word and Google Workspace (Docs, Sheets, Gmail, etc.).
• Experience using Salesforce or other CRM software preferred.
• Highly organized, self-motivated, and dependable.
• Friendly, enthusiastic, and committed to delivering top-tier customer service.
• High school diploma or GED required.

Be part of a company where your role truly matters — and where your team feels like family.

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Panama City Beach, FL 32413 (Required)

Ability to Relocate:

• Panama City Beach, FL 32413: Relocate before starting work (Required)

Work Location: In person