Receptionist/Customer Service Representative I

Job Summary:
The Front Desk Receptionist is responsible for greeting visitors,answering calls, managing appointments, and supporting daily office operations.

As the first point of contact, this role ensures a professional and welcoming environment while coordinating with internal teams to maintain smooth workflow and excellent customer service.

Strong communication, organization, and multitasking skills are essential to support our fast-paced office and uphold company standards.

Key Responsibilities:

• Manage incoming calls with proper phone etiquette
• Screen calls and distribute them to the correct department
• Manage multiple calls efficiently during busy periods
• Assist with data entry, document revisions, or email correspondence.
• Provide administrative support to other staff members as needed

Qualifications:

• Bilingual (Spanish and English) abilities are required
• Previous experience as a receptionist or in an administrative role is preferred
• Proficiency in phone systems and computer software
• Excellent organizational skills with the ability to manage multiple tasks simultaneously
• Strong customer service skills

Join us in delivering outstanding service that makes a difference!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person