RECEPTIONIST/OFFICE ASSISTANT I

About Us: Carolina Fiduciary Services, LLC provides VA fiduciary services for Veterans and court-appointed conservatorships for incapacitated adults. We are a mission-driven company committed to serving vulnerable populations with dignity, compassion, and accountability.

Position Overview: We are seeking a reliable and professional Receptionist/Office Assistant I to serve as the first point of contact for our clients via phone. This role is essential to ensuring smooth daily operations and providing excellent service to the Veterans and families we serve.

Schedule:

• Monday, Tuesday, Thursday, Friday: 9:00 AM - 3:00 PM
• Wednesdays OFF (Administrative Processing Day)
• 24 hours per week

Compensation: $14.00 - $15.00 per hour (based on experience)

Responsibilities:

• Answer and direct incoming phone calls in a professional and courteous manner
• Perform filing, scanning, and document organization
• Assist with data entry and record-keeping
• Provide general administrative support as needed
• Maintain confidentiality of all client information
• Keep workspace organized and presentable

Qualifications:

• High school diploma or equivalent required
• Previous receptionist, front desk, or administrative experience preferred
• Excellent phone etiquette and communication skills
• Professional demeanor and positive attitude
• Strong organizational skills and attention to detail
• Ability to handle sensitive and confidential information with discretion
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Reliable, punctual, and dependable

Requirements:

• Must pass a comprehensive background check
• Must pass a credit check (required for positions handling sensitive financial information)

Ideal Candidate: We are looking for someone who is compassionate, reliable, and genuinely cares about serving vulnerable populations. If you have a heart for helping others and take pride in your work, we want to hear from you.

To Apply: Please submit your resume and a brief cover letter explaining why you are interested in this position to info@carolinafiduciaryservices.org

Carolina Fiduciary Services, LLC is an equal opportunity employer.

Pay: $14.00 - $15.00 per hour

Application Question(s):

• Why are you interested in working with vulnerable populations such as Veterans and incapacitated adults?
• Are you able to pass a background and credit check? (Required - Yes/No)

Experience:

• Receptionist: 2 years (Required)

Work Location: In person