Receptionist/Spa Assistant

Job Overview
We are seeking an energetic and friendly Receptionist/Spa Assistant to join our vibrant team! In this dynamic role, you will be the first point of contact for clients and visitors, creating a welcoming atmosphere while efficiently managing front desk operations. Your enthusiasm and excellent communication skills will ensure smooth scheduling, customer service excellence, and support for our spa services. This paid position offers an exciting opportunity to be part of a wellness-focused environment where your positive attitude makes a difference every day.

Responsibilities

• Greet clients and visitors warmly, providing exceptional customer service with a professional demeanor.
• Manage appointment scheduling using POS (Point of Sale) systems, ensuring accurate bookings and confirmations.
• Handle phone inquiries with proper phone etiquette, addressing questions about services, products, and promotions.
• Assist practitioners flipping treatment rooms.
• Maintain cleanliness and organization.
• Process transactions accurately.
• Support spa staff with administrative tasks such as managing client records, scheduling follow-ups, and checking clients in and out.
• Promote a positive environment by communicating effectively with team members and ensuring smooth daily operations.
• Create a minimum of two flyers a week using canva for advertising purposes On social media.

Experience

• Previous experience in customer service.
• Familiarity with POS systems, cashiering procedures, and scheduling.
• Strong communication skills combined with excellent phone etiquette are essential for engaging clients professionally.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Work Location: In person