Recovery Executive - Karachi Shahrah-e-Faisal

As a collections/arrears/debt recovery agent you will be responsible for recovering outstanding debt from our clients.

Review accounts that are behind on their payments to determine appropriate action.

Contact clients to collect overdue payments.

Answer clients enquiries.

Discuss options available to customers who are facing pending issues in order to come to mutually acceptable arrangements which prevent further delay in payments.

Adhere to appropriate timescales and regulatory requirements to ensure rehabilitation of customer accounts.

Achieve monthly targets and Key Performance Indicators.

Recovery data input into online portal / systems.

Liaise with sales and operation teams to resolve customer queries/complaints.

Job Requirements

Graduation

1 year of experience in recovery, collections, or customer handling.

Problem-solving and conflict resolution ability.

Job Type: Full-time

Pay: Rs40,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Convincing skills: 1 year (Required)
• communication: 1 year (Required)
• recovery: 1 year (Required)

Work Location: In person