Recreation Receptionist

Job Description

Job Summary:

As a Recreation Receptionist, you will be responsible for providing exceptional customer service to guests at a recreational facility. Your main duties will include greeting visitors, answering inquiries, managing bookings, and ensuring the smooth operation of the reception area.

Job Responsibility

• Greet and welcome guests in a friendly and professional manner.
• Answer phone calls and respond to emails or messages promptly.
• Manage reservations and bookings for recreational activities.
• Provide information about facility offerings, schedules, and pricing.
• Ensure the reception area is neat, organized, and stocked with necessary supplies.
• Assist with administrative tasks such as filing, data entry, and maintaining records.
• Handle customer complaints or issues with tact and efficiency.
  
  

Candidate Requirements

• Proven experience in a customer service role, preferably in a recreational or hospitality setting.
• Excellent communication and interpersonal skills.
• Ability to multitask and work well under pressure.
• Proficiency in using computer systems and basic office software.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends, and holidays as needed.
  
  

Skills

Skills:

• Excellent customer service skills
• Strong communication and interpersonal abilities
• Organizational skills and attention to detail
• Knowledge of recreational activities and facilities
• Ability to multitask and work in a fast-paced environment
• Computer proficiency for booking and scheduling purposes
• Problem-solving skills to handle guest inquiries and issues efficiently
• Flexibility to work shifts, weekends, and holidays as needed