Recruiting Operations Manager

Role Overview:

We are seeking a proactive and detail-oriented Recruitment Operations Manager

to lead and streamline our recruitment operations. You will serve as the central

operations lead for a growing talent acquisition team, managing workflows, vendor

relationships, reporting, and day-to-day process implementation. This role is critical

to ensuring efficiency, accountability, and seamless communication across the

recruitment and contractor lifecycle.

Key Responsibilities:

Recruitment and Operational Oversight:

• Oversee daily recruitment operations, including role assignments, candidate pipeline tracking, and ATS oversight.
• Collaborate closely with the Recruitment Lead to ensure effective team execution and delivery on hiring needs.
• Lead recruiter meetings and provide performance feedback to continuously improve team results.
• Monitor current and upcoming demands from vendors and clients to anticipate team workload.
• Plan recruitment team bandwidth accordingly and proactively flag the need for additional resources or team expansion to leadership.

Process Implementation and Workflow Management:

• Enhance, Execute and enforce recruitment workflows and templates defined by the Director of Operations.
• Maintain and optimize internal trackers (Employee, Position, Candidate).
• Responsible for creating and issuing necessary employment-related documents in a timely and accurate manner.

Vendor and Client Coordination:

• Manage professional relationships with client points of contact (POCs), ensuring ongoing collaboration and clear communication.
• Submit qualified candidates to clients and follow up for feedback and status updates.

Reporting and Analysis:

• Generate and present weekly recruitment and operations reports to leadership.
• Track key performance indicators (KPIs) to evaluate and improve operations efficiency and outcomes.

Contractor and Candidate Relationship Management:

• Act as a relationship manager for placed contractors, ensuring engagement and issue resolution.
• Support onboarding processes in partnership with HR/Finance for smooth transitions into active roles.

Qualifications:

• 6+ years of experience in recruitment operations, talent acquisition, or HR operations with 2+ years of management experience.
• Proven experience managing recruitment teams or workflows across multiple roles/clients.
• Experienced in establishing professional relationships and managing client and vendor onboarding processes.
• Strong organizational and communication skills with a focus on process enforcement and quality assurance.
• Experience with ATS tools, tracker systems, and reporting dashboards.
• Demonstrated ability to work cross-functionally with HR, finance, and leadership.
• Experience with vendor management or staffing partnerships is a strong plus.
• Background in public/private sector recruitment is advantageous.

Preferred Attributes:

• Analytical mindset with strong attention to detail.
• Adaptable, proactive, and collaborative leadership style.
• Comfortable working in a fast-paced, evolving organization.