Senior HR Generalist

We are looking for a highly skilled and experienced Senior HR Generalist to take ownership of the HR function at Provox Global Solutions. This role requires a strong HR professional who can work independently, lead HR operations, and provide strategic support to leadership. The individual will manage the full employee lifecycle - from recruitment and onboarding to performance management, employee engagement, and compliance.

Key Responsibilities

• Act as the primary HR point of contact for employees and management.
• Lead end-to-end recruitment processes, including JD creation, sourcing, interviewing, and onboarding.
• Design and implement employee engagement and culture-building initiatives.
• Handle employee relations, grievance resolution, and disciplinary actions in alignment with company policies.
• Oversee HR operations, including attendance, leave management, payroll support, and compliance.
• Develop, review, and implement HR policies, processes, and documentation.
• Partner with leadership and clients for HR onboarding, coordination, and communication.
• Drive performance management system, including KPIs, reviews, and appraisals.
• Support compensation and benefits planning to ensure competitiveness.
• Provide HR analytics and reports for management decision-making.

Qualifications

• Bachelor’s/master’s degree in HR, Business Administration, or related field.
• 5–7 years of progressive HR experience, preferably in IT, BPO, or professional services.
• Proven ability to work independently and handle the full spectrum of HR functions.
• Strong interpersonal, communication, and problem-solving skills.
• Solid knowledge of HR practices, employment laws, and compliance in Pakistan.

Job Type: Full-time

Application Question(s):

• What is your level of experience with recruitment for IT/BPO or international clients?
• Our office is located in Naval Anchorage, Islamabad. This is an on-site opportunity with shift timings from 6 PM to 3 AM. Are you comfortable with this shift arrangement?

Experience:

• HR Operations: 3 years (Required)
• Performance Management: 3 years (Required)
• Client Coordination: 2 years (Required)

Language:

• Fluent English (Preferred)

Work Location: In person

Application Deadline: 30/08/2025