Regional Operations Manager-Africa Region

Location: KEPZ, Landhi, Karachi (Overseas travel required)
Department: Operations
Reports To: Senior Management / Director Operations

Job Summary

The Regional Operations Manager – Africa will oversee operational performance across multiple African branches. Each branch operates under a local manager; however, this role is responsible for ensuring alignment with company objectives, driving accountability, and improving commercial results through data-driven decision-making.

The role requires strong analytical capability, commercial acumen, and hands-on follow-up to ensure performance targets are achieved.

Key Responsibilities1. Performance Monitoring & Analysis

• Monitor branch sales, margins, stock levels, and inventory turnover using Microsoft Power BI and internal reporting tools.
• Analyze branch-wise performance and identify trends, risks, and growth opportunities.
• Conduct regular performance reviews and provide actionable recommendations.

2. Inventory & Stock Management

• Identify slow-moving or non-performing stock and initiate corrective actions (pricing adjustments, redistribution, promotions).
• Ensure optimal stock allocation aligned with branch sales performance.
• Monitor inventory turnover ratios and reduce dead stock levels.
• Evaluate new product launches and assess sell-through performance.

3. Pricing & Commercial Strategy

• Track pricing decisions and measure impact through structured 2-week performance follow-ups.
• Recommend pricing changes based on margin analysis and market trends.
• Ensure branch-level pricing aligns with company profitability goals.

4. Accountability & Branch Alignment

• Work closely with branch managers to ensure operational discipline.
• Challenge performance gaps using data-backed insights.
• Ensure consistent reporting standards across all branches.
• Escalate critical issues to senior management with clear recommendations.

5. Reporting & Strategic Input

• Prepare weekly and monthly performance dashboards.
• Present data-driven insights to senior leadership.
• Proactively flag operational inefficiencies and suggest improvement plans.

Key Skills & Competencies

• Strong analytical and problem-solving skills
• Advanced Microsoft Power BI proficiency
• Advanced Microsoft Excel skills (Pivot Tables, Lookups, Data Modeling)
• Strong understanding of inventory management principles
• Commercial and financial acumen
• High accountability and results-oriented mindset
• Strong communication and stakeholder management skills
• Ability to challenge decisions constructively

Qualification & Experience

• Bachelor’s degree in Business, Supply Chain, Finance, or related field (MBA preferred).
• 5–8+ years of experience in multi-branch retail or distribution operations.
• Proven experience in inventory control and stock optimization.
• Experience working with ERP systems and reporting tools.
• Experience managing cross-border operations (preferred).

Job Type: Full-time

Work Location: In person