Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

We are looking for an amazing individual to join a growing compliance team. Working as part of the Regulatory and Compliance Team within the Global Risk Management organization, this role will play a key part in the success of meeting the company’s regulatory and compliance obligations. The Regulatory and Compliance Team is responsible for key components of the company’s corporate compliance program such as, regulatory compliance oversight, policy governance, compliance training, investigations, regulatory supervision oversight, client due diligence and monitoring and the SOC program. Working as part of a team of attorneys and compliance professionals, this role will help enhance and mature the company’s compliance program.

We are looking for someone who is interested in compliance with a strong third party risk management, vendor risk management, risk and compliance background to support the client compliance function. Broadly speaking, the client compliance activities include responding to client due diligence compliance questionnaires, ongoing compliance monitoring by regulated financial institutions, participating in client meetings, and facilitating client audits.

Responsibilities & Deliverables:

Your responsibilities and deliverables in the Client Compliance function will include, but are not limited to, the following:

• Day to day support of the client compliance program

• Collaborating with a small team of compliance professionals that are globally dispersed

• Support of client audits and audit requests, including requesting and preparing materials, arranging logistics, coordinating meetings, facilitating communication, and development of responses,

• Management of client assessments to ensure timely and appropriate responses

• Evaluate and escalate client compliance issues as appropriate

• Track metrics on utilization of material and client support cases

• Ensure that standard due diligence and ongoing monitoring material is accurate and up to date

• Communicating with customers, including through meetings, as required

• Track the expiration/refresh dates of all client due diligence material. Obtain and follow-up as necessary to ensure timely receipts of client due diligence updates. Update the product specific files within the client due diligence portal

• Provide necessary reporting to internal and external stakeholders on a regular cadence on the status of the program and priorities.

• Stay current with technology trends

• Review compliance with security requirements pertinent to customer contracts

• Maintain a knowledge base of responses to commonly asked questions.

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Required Experience:

• Have at one to three (1-3) years of work experience related to Compliance, Third Party Risk Management, Vendor Risk Management, Audit, Customer Technical Support, Risk Management, and/or Procurement, particularly in financial services.

• Familiar with risks related to IT application development and infrastructure maintenance, IT security, business continuity and disaster recovery, and emerging technology platforms – mobile device platforms, cloud services, Big Data, and social media.

• Strong understanding of vendor risk management practices, including the lifecycle of risk identification, treatment, mitigation, acceptance, remediation as well as inherent and residual risks.

• Knowledge and experience with laws, regulations, guidelines, and frameworks within the financial services industry that mandate information security and information risk management requirements such as FFIEC, NIST, ISO27001, GLBA, OCC Heightened Standards, and etc.

• Experience with privacy laws such as CCPA and GDPR.

• Experience triaging and prioritizing in-coming client requests.

• Experience writing SOPs, process flow charts and overview documents

• Ability to perform research to provide material and evidence with internal and external inquiries.

• Coordinate with customer audits

• Assist with crafting high-quality presentations and reports, conveying sometimes complex topics to several levels of management internally and with clients.

• Tenacity with strong follow-up skills.

• Strong ability to multi-task and works well under pressure

• Executive presence and always exhibits professionalism with clear written and oral communication skills.

Experience with data analytics tools such as PowerBi, Tableau

Preferred Experience/Skills:

• Degree in the fields of Information Systems, Business Administration, or related major and possesses strong pragmatic business acumen.

• Professional technical certification such as Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Regulatory Vendor Program Manager (CRVPM) or Certified Third Party Risk Professional (CTPRP) preferred.

• Experience working in financial services and/or financial technology (FinTech) industries.

• Experience designing, implementing and working with data analysis and visualization tools, such as Power BI or Tableau and Expertise with Microsoft Excel and/or Word.

Shift Timing: 2PM-11pm (IST)

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

· ESG: Benefit from paid time off for volunteering and donation matching.

· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

· Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

· ESG: Benefit from paid time off for volunteering and donation matching.

· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

· Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!