Relationship Manager

Description

We are looking for a dedicated Relationship Manager to join IIQAF in Dubai. As a Relationship Manager, you will play a crucial role in maintaining and enhancing relationships with clients, ensuring their satisfaction and loyalty. Your work will be vital in driving business growth and fostering long-term partnerships. You will be involved in various projects aimed at optimizing client relationships and maximizing customer retention.

Responsibilities:

• Build and maintain strong relationships with clients to understand their needs and preferences.
• Act as the main point of contact for clients, addressing their inquiries and concerns promptly and effectively.
• Develop customized solutions to meet clients' requirements and exceed their expectations.
• Collaborate with internal teams to ensure seamless delivery of services to clients.
• Identify opportunities for upselling or cross-selling products and services to existing clients.
• Monitor client satisfaction levels and implement strategies to enhance overall client experience.
• Prepare regular reports on client interactions, sales activities, and revenue projections.
• Stay updated on industry trends and competitors to provide insights and recommendations to clients.

Requirements:

• Proven experience in a similar role, preferably in the Hospital/Health Care industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to work well under pressure and meet deadlines.
• Knowledge of CRM software and Microsoft Office suite.
• Customer-oriented mindset with a focus on delivering high-quality service.
• Bachelor's degree in Business Administration or related field.
• Ability to work collaboratively in a team environment.

Benefits:

• Accommodation
• Transportation
• Health insurance
• Annual Bonus
• Relocation Assistance
• Flexible Working Arrangements