Residential Hostel Secretary

Job Description: Hostels Resident Secretary- Gallway House (GH)

To take interest in the welfare of residents and the organisation by providing the

impromptu services as and when required.

Accountability: to the YWCA of India National Board through the National

General Secretary

Reporting: Direct reporting to the Project Manager

Overall Responsibility: You will be responsible to run and manage the hostel as

per the standard guidelines of the YWCA of India Projects with relevant directions

from the Management to run our hostels with optimal occupancy and minimal

complaints.

Specific Responsibilities:

1. Handling of day to day routine tasks by taking rounds on each floor, resident

rooms, wash room, lobby, common areas, dining hall, kitchen & cooking area

to check that urgent matters are brought to the knowledge of Project Manager

for timely action by maintaining a log-book to record important observations.

2. Handling of the KH linen, physical and stock register for period checking.

3. Providing details of the resident complaints for registered in the complaint

books kept for electricity, pluming, food, seepage, repair etc to the Project

Manager for appropriate actions taken well in time.

4. To plan for sufficient supplies availability of Cleaning material etc for placing

the suitable order

5. Ensuring hostel residents are maintaining the discipline and decorum in the

premises.

6. Preparation and finalisation of nutrient menu for the young girls on quarterly

basis for 3-4 months by including the seasonal vegetables and dishes

accordingly. Visiting the kitchen to check on the quality of the food and

standard of cleanliness.

7. To follow the duty rosters of cleaners and inform well in time about any

change required for a proper arrangements

8. To ensure proper entries are made in the Attendance Register, MESS-

Attendance Sheet, Leave Forms, and Complaints Register for the reporting

purposes to the Management.

9. Crisis handling and management of the situations, e.g. any emergent situation,

sick or unwell resident or hostel staff or any guests in the Guest House.

Administrative Responsibilities:

1. Maintaining proper record for verification of all the documents of the task

assigned

Hostel Residents:

1. The needs of the residents to be identified and to analyse/justified prior to place

them before the Management

2. To maintain a direct yet cordial relationship with the residents

3. Follow up with the residents for timely submission of their fees in lines

Financial Responsibilities:

1. Petty cash expenses to be submitted with complete & related details.

2. AMCs services are properly done and on its due schedule

3. Providing proper details for maintaining the Stock Register & Inventories for

the fixed assets, office equipment's.

Any other work as directed by the Project Manager, Local Project Committee

and the National General Secretary

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Provident Fund

Experience:

• total work: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person