Resource and Facilities Operator

As a Resource and Facilities Operator, you will support the Airside Operations Resources and Facilities Department by managing and support three key areas: Facilities, devices, and Ground Support Equipment (GSE).

In this role, you will be responsible for:

• Facilities Management
  Conducts regular audits of assigned facilities to ensure compliance with safety, quality, and environmental management policies and procedures. Identifies and addresses facility-related issues, escalating concerns to the supervisor as needed to maintain a safe and efficient working environment.
• Device Management
  Coordinates the collection and delivery of devices between IT and end users to ensure operational readiness. Conducts basic inspections of devices to ensure functionality before deployment and reports defects to the relevant teams. Ensures timely servicing or replacement as needed while maintaining accurate records in relevant systems.
• Ground Support Equipment (GSE) Support
  Facilitates the smooth movement of GSE and other equipment in line with operational needs, ensuring safe handling and transportation. Assists in resolving equipment-related complaints, ensuring prompt resolution to minimize operational disruptions. Coordinates to ensures all equipment is returned to operations promptly after servicing, supporting uninterrupted airside operations. Conduct base GSE audits (chocks, cones, CHAS, and chock trolleys) at aircraft parking stands, liaising with business units to ensure optimal upkeep. Support DTS on Airport Vehicle Permits (AVP) renewals.
• Safety and Reporting
  Actively promotes a culture of safety by discussing concerns openly and reporting them to supervisors.
  Reports all equipment defects or operational challenges to the direct supervisor promptly to ensure timely resolution. Ensures compliance with safety guidelines while handling devices, GSE, and facility resources to maintain a safe working environment.
• Collaboration and Coordination
  Works closely with the teams to ensure efficient use and availability of equipment and resources.
  Provides feedback on equipment performance and facility conditions to supervisors to support continuous improvement.
• Store Management
  Assist in the day-to-day operations of the on-site store by maintaining an organized storage area, accurately tracking inventory, and promptly restocking essential supplies, all while adhering to safety and procedural standards.