Restaurant Branch Manager

Job description

Position Title: Restaurant Branch Manager

Job Location: Defence phase 5 khadda Market

Job Description:

As the Restaurant Branch Manager, you will be responsible for the overall management and performance of the restaurant branch. Your primary objective will be to ensure the smooth operation of the restaurant while delivering outstanding customer service and driving profitability.

Key Responsibilities:

Operations Management:

• Oversee the day-to-day operations of the restaurant, including staffing, inventory management, and customer service.
• Ensure compliance with company policies, procedures, and food safety standards.
• Implement strategies to optimize efficiency and productivity.

Staffing and Training:

• Recruit, train, and supervise restaurant staff, including servers, cooks, and support staff.
• Foster a positive work environment and provide ongoing coaching and development opportunities.

Customer Service:

a. Maintain high standards of customer service and satisfaction.

b. Address customer complaints and resolve issues promptly and effectively.

c. Implement initiatives to enhance the overall dining experience.

Quality Control:

• Uphold the highest standards of food quality, cleanliness, and sanitation.
• Conduct regular inspections and audits to ensure compliance with health and safety regulations.
• Implement corrective actions to address any issues or deficiencies.

Qualifications:

• Intermediate or Bachelor's degree in Business Administration, Hospitality Management, or a related field (preferred but not mandatory).
• Proven experience in restaurant management, with a minimum of 1 year in a leadership role.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and negotiation abilities.
• Solid understanding of financial management principles and practices.
• Knowledge of food safety and sanitation regulations.
• Proficiency in restaurant management software and MS Office applications.

Job Type: Full-time

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Work Location: In person