Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Restaurant Management
Key Responsibilities
- Support the Assistant Manager in overseeing daily restaurant operations, ensuring seamless service flow.
- Maintain Heston Blumenthal s service standards and ensure all staff deliver exceptional guest experiences.
- Supervise and train the service team, conducting briefings and coaching sessions to enhance performance.
- Anticipate guest needs, respond promptly to requests, and handle complaints with professionalism and discretion.
- Demonstrate expert knowledge of the food and beverage menu, offering tailored recommendations to guests.
- Coordinate with the culinary and bar teams to ensure timely and accurate order delivery.
- Uphold hygiene, safety, and grooming standards in compliance with resort policies.
- Maintain accurate records of reservations, guest preferences, and operational reports.
Skills Set
- Luxury Restaurant Operations
- Fine Dining Service Standards
- Team Leadership and Coaching
- Guest Relations and Upselling
- Menu and Wine Knowledge
- Complaint Resolution and Communication
Why Join Us
- Competitive, tax-free salary with attractive service charge.
- Comprehensive health insurance, annual flights, and exclusive staff discounts.
- Complimentary meals and discounts at Kerzner International properties.
- Extensive learning and development opportunities for career advancement.
- Opportunity to work alongside Michelin-starred chefs in one of Dubai s most prestigious destinations.