Restaurant Director of Training

Restaurant Director of Training & Development

**Position is located in Kansas City**

Full service restaurant company is hiring an experienced and dynamic

Director of Training & Development to lead the strategy, execution, and continuous improvement of training and development initiatives.

This position will oversee each restaurant's management and hourly teams, ensuring consistency, quality, and operational excellence in all learning programs.

The Director of Training & Development will be responsible for defining and refining the training curriculum, tracking effectiveness, and managing the Learning Management System (LMS) to support employee development, operational consistency, and guest service excellence.

Training Program Management & Development

• Define, Review, refine, and execute training programs for all departments, including onboarding, service standards, operational procedures, leadership development, and compliance.
• Ensure training content remains current, engaging, and relevant to evolving industry trends and company standards.
• Design and implement new training modules and initiatives in response to operational needs, guest feedback, and business objectives.
• Oversee the creation and maintenance of training materials, job aids, and digital content in collaboration with department leaders and subject matter experts.

Learning Management System (LMS) Administration

• Serve as the primary administrator and strategic lead for the company’s LMS.
• Oversee the implementation, maintenance, and optimization of the LMS platform to ensure a seamless user experience and effective content delivery.
• Track, analyze, and report on training participation, completion rates, compliance records, and performance outcomes using LMS analytics.
• Collaborate with IT, HR, and departmental leaders to troubleshoot issues, manage user access, and continuously improve LMS functionality and content offerings.

Performance Measurement & Quality Assurance

• Develop and manage training KPIs and reporting dashboards to evaluate program effectiveness and operational impact.
• Conduct regular audits and site visits to assess training delivery, consistency, and guest service outcomes.
• Lead post-training evaluations, identifying areas for improvement and opportunities for innovation.

Role Competencies & Requirements

• Bachelor’s degree in Hospitality Management, Human Resources, Organizational Development, or a related field is preferred.
• Minimum 5 years of progressive training leadership experience, within a restaurant/hospitality environment.
• Proven track record in developing and executing training programs and managing distributed training teams.
• Strong project management, communication, and presentation skills.
• Hands-on experience with Learning Management Systems (LMS) administration and training analytics.
• Highly organized with the ability to manage multiple projects and priorities in a fast-paced, service-driven environment.

Benefits

• Dental Insurance
• Employee discount
• Health insurance
• Vision insurance
• Sick Time & Vacation Time or Paid time off

This is an incredible opportunity to shape the future of a dynamic and highly respected restaurant company.

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Relocation assistance

Work Location: In person