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Restaurant Manager

Kuala, India

The Restaurant Manager will oversee the day-to-day operations of Froot Coffee, ensuring that all aspects of the restaurant run smoothly and efficiently. The ideal candidate will have strong leadership skills, a deep understanding of the food service industry, and a commitment to delivering outstanding customer service.

Key Responsibilities:

  • Operational Management: Oversee the daily operations of the restaurant, including food preparation, customer service, cleanliness, and inventory management.
  • Team Leadership: Recruit, train, and manage restaurant staff, fostering a positive work environment and ensuring high levels of staff morale and performance.
  • Customer Satisfaction: Ensure exceptional customer service by addressing customer complaints and ensuring a positive dining experience for all guests.
  • Financial Management: Monitor the restaurant's financial performance, including budgeting, forecasting, and managing costs to maximize profitability.
  • Health and Safety Compliance: Ensure the restaurant adheres to all health and safety regulations, maintaining a clean and safe environment for both staff and customers.
  • Inventory and Supply Management: Manage inventory levels, order supplies, and ensure that all ingredients are fresh and available.
  • Menu Development: Collaborate with the culinary team to develop and update the menu, ensuring it remains innovative and aligned with customer preferences.
  • Marketing and Promotion: Work with the marketing team to plan and execute promotional events and campaigns to attract new customers and retain existing ones.
  • Quality Control: Maintain high standards of food quality and presentation, ensuring consistency in every dish served.
  • Reporting: Prepare and present regular reports on the restaurant’s performance, including sales, customer feedback, and staff performance.

Qualifications:

  • Proven experience as a Restaurant Manager or in a similar managerial role within the food service industry.
  • Strong leadership and team management skills, with the ability to motivate and develop staff.
  • Excellent understanding of restaurant operations and financial management.
  • Strong customer service skills with the ability to handle complaints and ensure customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with restaurant management software (e.g., POS systems) is a plus.
  • Degree in Hospitality Management, Business Administration, or a related field is preferred.

Job Type: Full-time

Pay: ₹24,000.00 - ₹28,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Experience:

  • total work: 5 years (Required)

Work Location: In person

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