Restaurant Manager

Operations Management

• Oversee day-to-day operations of the restaurant and café, ensuring efficiency and compliance with company standards.
• Monitor food & beverage quality, service standards, cleanliness, and overall customer satisfaction.
• Implement and maintain health, safety, and hygiene policies in line with local regulations.
• Manage inventory, ordering, and stock control to minimize wastage and control costs.
• Ensure equipment and facilities are properly maintained.

Staff Management

• Recruit, train, and supervise staff, including chefs, baristas, servers, and supervisors.
• Create staff schedules to optimize productivity and manage labor costs.
• Motivate and coach team members to deliver excellent service and maintain high morale.
• Conduct regular performance evaluations and provide constructive feedback.

Customer Service & Guest Relations

• Ensure guests receive outstanding service and resolve any complaints professionally.
• Build customer loyalty through personalized service and engagement.
• Monitor customer feedback and implement improvements to enhance guest experience.

Financial & Business Management

• Assist in preparing budgets, forecasts, and financial reports.
• Monitor sales, expenses, and profitability to meet business targets.
• Develop and implement promotional activities and seasonal offers to increase sales.
• Control operating costs and maximize efficiency without compromising quality.

Marketing & Business Development

• Collaborate with marketing team to promote the café and restaurant through social media, campaigns, and events.
• Develop relationships with suppliers, partners, and local community to enhance business reputation.
• Identify new opportunities to attract and retain customers.

Job Types: Full-time, Permanent

Pay: From AED3,000.00 per month