Restaurant Manager (Casual Dining)

Role Overview

The Restaurant Manager is responsible for the overall management of a casual dining restaurant, ensuring smooth daily operations, excellent customer service, team leadership, and achievement of sales and profitability targets while maintaining company standards.

Key Responsibilities

Operations Management

• Manage day-to-day restaurant operations and ensure smooth service delivery
• Ensure compliance with company SOPs, food safety, hygiene, and quality standards
• Monitor inventory, ordering, and cost control

Team Management

• Recruit, train, schedule, and supervise restaurant staff
• Maintain discipline, motivation, and high performance levels
• Conduct staff evaluations and implement corrective actions when required

Customer Experience

• Ensure high standards of customer service and guest satisfaction
• Handle customer complaints and resolve issues professionally
• Maintain restaurant ambiance and service quality

Sales & Reporting

• Achieve sales targets and control operational costs
• Prepare daily, weekly, and monthly operational reports
• Implement promotions and upselling strategies

Candidate Requirements

• Proven experience as a Restaurant Manager in Casual Dining
• Strong knowledge of restaurant operations, food safety, and people management
• Good leadership, communication, and problem-solving skills
• Ability to work in a fast-paced environment

Benefits

• Working Days: 6 days per week
• Weekly Off: 1 day
• Annual Leave: 2 months leave once every 2 years

Air Ticket Policy

• Joining Ticket: Provided by the company at the time of joining
• Return Ticket: One-way return ticket provided after completion of 2 years for annual leave, as per company policy

Additional Benefits

• Food allowance provided
• Medical coverage provided by the company with reimbursement as per company policy
• Accommodation provided by the company
• Transportation provided by the company

Job Type: Full-time

Pay: RO300.000 - RO400.000 per month