Postion: Restaurant Manager (Fine dining experienced)
Starting Salary: SAR 10,000 (full package / live out)
Location: Riyadh
Position Overview: We are seeking an exceptional Restaurant Manager to lead front-of-house operations at our distinguished luxury café in Riyadh. This role is central to delivering world-class hospitality experiences that reflect our commitment to excellence and refined service standards.
Key Responsibilities:
- Cultivate an atmosphere of refined hospitality by personally welcoming guests, anticipating their needs, and ensuring every interaction exceeds expectations for luxury service standards.
- Develop and maintain relationships with VIP clientele and regular guests, maintaining detailed preference records to personalize each visit and foster long-term loyalty.
- Handle guest feedback, complaints, and special requests with diplomacy and efficiency, transforming challenges into opportunities to demonstrate exceptional service recovery.
- Oversee all front-of-house operations including dining room service, host stand management, and guest flow to ensure seamless, elegant service during all hours of operation.
- Establish and maintain impeccable service standards through detailed standard operating procedures, ensuring consistency in presentation, timing, and guest interaction protocols.
- Conduct pre-service briefings with the team to review reservations, special occasions, VIP arrivals, and menu highlights while reinforcing service excellence expectations.
- Recruit, train, and mentor front-of-house staff in luxury service techniques, cultural sensitivity, and the art of anticipatory hospitality that defines our brand.
- Create staff schedules that optimize service coverage during peak hours while managing labor costs effectively and ensuring adequate rest periods for team members.
- Foster a positive, professional work environment through clear communication, ongoing coaching, performance evaluations, and recognition of exceptional service delivery.
- Monitor and analyze daily sales, guest counts, and service metrics to identify trends, optimize operations, and implement strategies for revenue growth and operational efficiency.
Qualifications
- Minimum 5 years of management experience in luxury hospitality, fine dining, or high-end café environments, with proven expertise in delivering exceptional guest experiences and leading service teams.
- Fluency in English required; Arabic language skills highly preferred. Additional languages are advantageous given Riyadh's international clientele.
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Professional certifications in hospitality management or service excellence are valued.
Job Type: Full-time
Pay: From ﷼10,000.00 per month
Application Question(s):
- IMPORTANT: A CV with your photo is required when applying for this role. Answers to the below questions are required.
- In which city and country are you currently located?
- From which country are you? (Nationality)
- How old are you? (Age)
- How tall are you? (Height)
- If ever you are hired for this role, after how many days you can join our company?
- Have you read the duties and responsibilities, including the salary details that we mentioned for this role? Yes or No?
- How much is the minimum minimum full package salary that you are accepting for this role?
- How many years of experience do you have in a casual dining / fine dining concept?