Restaurant Supervisor

We are currently looking for a dedicated Restaurant Supervisor to join our hospitality team and take charge of ensuring smooth daily operations.

Key Responsibilities:

• Supervise and guide restaurant staff during shifts to maintain efficiency and service quality.
• Maintain service standards and ensure exceptional guest satisfaction at all times.
• Handle customer inquiries, special requests, and resolve complaints professionally.
• Assist with staff scheduling, training, and performance monitoring.
• Ensure compliance with food safety, hygiene, and operational procedures.
• Monitor floor operations, table turnover, and seating arrangements to maximize efficiency.
• Coordinate with kitchen and bar teams to ensure smooth service flow.
• Oversee opening and closing procedures, ensuring readiness and proper handovers.
• Support stock management by monitoring usage and reporting shortages to management.
• Assist in implementing promotional activities and special events.
• Conduct daily briefings with staff to review priorities, policies, and service updates.
• Enforce company policies, grooming standards, and workplace discipline.
• Prepare shift reports and communicate key issues or incidents to management.

Requirements & Qualifications:

• Diploma/Degree in Hospitality or related field (preferred).
• Minimum 3 years of experience in a supervisory role in restaurants.
• Strong leadership and interpersonal skills.
• Ability to manage staff and operations under pressure.
• Excellent communication and customer service skills.

Job Type: Full-time

Language:

• English (Preferred)