Restaurant Supervisor

About L’ETO Group

L’ETO Group was born from a philosophy that blends the heart and mind of nutritious and healthy dining complemented by an iconic dessert selection. Inspired by the core elements of summer — freshness, vibrance, and warmth — we’ve grown from a single café in Soho into 40+ locations across the UK, UAE, Saudi Arabia, Qatar, and beyond.

Joining L’ETO means being part of a global brand where creativity, ownership, and hospitality come together to create unforgettable experiences.

Job Overview:

As a Restaurant Supervisor at L’ETO Group, you will be responsible for overseeing daily operations, coordinating the team, and ensuring smooth service in a fast-paced environment. This role requires strong leadership, hands-on teamwork, and attention to detail to maintain our high service standards and deliver an exceptional guest experience.

Duties & Responsibilities:

• Organization of the restaurant operations on a daily basis with a various shift assignment;
• Ensuring the personnel’s full awareness of the menu and service offered by the brand;
• Keeping the restaurant clean and organized for the full day service while following the food code requirements;
• Finding the best efficient way to serve the food/drinks/pastries in the restaurant regardless of the footfall;
• Engaging the staff on the allocated shift to work in the best and positive mood getting along with the reaching the branch’s sales and performance targets;
• Planning the staff’s schedule ensuring the maximum efficiency and swift performance;
• Managing and assisting with the minor documentation required from and for staff’s (sick leave, leave application, various HR requests);
• To be responsible and fully involved in the restaurant’s operation;
• Doing inventories and stock takes on a permanent basis, refilling the stocks on time keeping the par levels and ensuring the availability of all ingredients always;
• Predicting and/or preventing the guest’s dissatisfaction on every possible level;
• Making the guest’s comments work positively for the company’s improvements, prosperity and growth;
• Ensuring the equipment is taken care of and managed in a proper manner with permanently performed maintenance;
• Arranging the records, files and service reports required for the restaurant’s operation;
• Performing the duties according to the weekly schedule.

Requirements & Qualifications:

• Previous UAE or Gulf experience in a managerial role, overseeing a team of 8–14 staff members.
• A leadership style that is friendly, firm, and fair, with the ability to motivate and guide the team.
• A positive, confident, and ambitious personality with a strong drive for excellence.
• Ability to integrate well into a warm, supportive, and team‑oriented environment.
• Willingness to participate in ongoing training, tastings, and development programs.
• Fluent in English, knowledge of Russian language is considered an advantage.
• Comfortable using a laptop and mobile applications for manuals, schedules, reports, and team communications.
• Neat, well‑presented, and detail‑oriented.
• Demonstrates a high level of ownership, accountability, and responsibility.

Job Type: Full-time

send your cv: cv@letocaffe.com

Job Type: Full-time